Privacy
Privacy notice.
How we handle the details you share when you ask for a cleaning quote.
WhatsApp answered within 15 minutes, 8:00 to 21:00, seven days.
“I am very satisfied, I open the door and I saw my home is very clean and shining.”
Who this covers
Sprenar Cleaning is run by Sprenar Stays, S.L., NIF B26576314, Bel-Air, 29688 Estepona. This notice explains what we collect when you request a quote, why, and what rights you have over it.
What we collect
When you request a quote, we collect the service, town, property size, bathrooms and terrace details you give us, your name, and a phone number or email address. Photos are optional and only used if you choose to send them.
Why we collect it
To prepare and confirm your quote, and to schedule the visit if you go ahead. This is a pre-contractual step you have asked for, and a legitimate interest in running the business efficiently.
Where it is stored
Requests are stored on a server located in Germany, operated for Sprenar Stays, S.L. Email delivery of new leads uses Resend, an EU-region email service.
How long we keep it
A request that does not turn into a booking is deleted after 12 months. Bookings and their invoicing details are kept for as long as Spanish tax law requires.
Your rights
You can ask to access, correct or erase your details, object to how we use them, or request a copy in a portable format. Contact [email protected]. You can also complain to the Spanish data protection authority, the AEPD.
Cookies and ads
The site does not set advertising cookies without your consent. Google Ads conversion measurement only records that a quote request was sent, not what it contained.
Ready to ask about the clean?
Send only the property details needed for a useful first quote.
Get my cleaning quote
The short version
We ask for the property,
not your life story.
A quote needs your town, the size of the home, the service and a way to reply. Photos are optional. We do not sell your details, and a request that does not become a booking is deleted after twelve months.
From first message to the finished clean
Book your clean
in three clear steps.
Know what to send, what we confirm and what you receive after the visit.
STEP 01
Tell us what needs cleaning.
Start with your service, town and priorities. A real person helps you work out the right clean.
- Your rooms or furniture, and anything that needs extra attention.
- Your preferred timing, if you know it.
- Photos can follow on WhatsApp. You can start without them.
Start on WhatsApp
STEP 02
Know the price and plan before we arrive.
We ask the useful follow-up questions, review the condition and send a fixed quote for the agreed work.
- The checklist, products, equipment and total including IVA.
- Any extras, delicate surfaces and realistic stain-removal limits.
- The arrival window and key or access arrangements, confirmed with you.
STEP 03
Get your clean. See what was done.
The team follows the agreed checklist, checks the finish and sends room photos when the clean is complete.
- Photos of completed rooms and any damage or unusual issues found.
- An invoice for the agreed work.
- A missed agreed task? Report it within 24 hours for a free correction, subject to access. Holiday-rental turnovers follow the turnover terms.
Book your clean. Get your time back.
Take housework
off your list.
Oven grease. Shower buildup. Floors, fresh beds and all those finishing details. Tell us what needs doing. We’ll agree the work and a fixed quote.
Get my cleaning quote8:00 to 21:00, seven days · Estepona & the Costa del Sol
